Bark Brigade help
Answers to common questions.
Purchases
How do I restore my purchases?
Open Shop → Store and tap Restore Purchases. Use the same Apple ID or Google account as when you bought. Still missing? E-mail us with your order number.
Can I buy things by accident?
No: every purchase shows its price and asks first, and nothing can be bought mid-run.
How do I get a refund?
Apple and Google handle refunds: Apple: Report a Problem or Google Play refunds. Stuck? We'll help.
Ads and data
How do I turn ads off?
Shop → Store → “Offer optional ads”. No Ads also removes the ads between runs.
How do I delete my data?
It lives only on your device. Use Settings → Reset progress or uninstall. We keep no copy on a server.
Will my progress move to a new phone?
There is no cloud save, so no. Purchases come back with Restore Purchases.
Does it work offline?
Yes. Only buying, restoring and reward ads need the internet.